Senteca Order Routing and Scheduling System (SORSS)

Automate your delivery logistics

SORSS (Formerly Multidrop Assist) is bespoke software which automates the delivery logistics for home delivery providers. It does everything from taking an order to planning routes, printing labels, creating paperwork, sending out invoices and generating reports. It includes route planning software and even takes care of slot times and driver debriefs.

It's ideal for logistics and delivery companies as well as retail organisations that handle their own deliveries. It's also a proven solution. SORSS currently handles in excess of 750,000 multi drop home deliveries per annum.

• Developed by software engineers with backgrounds in transport, home delivery and business logistics
• Handles the entire delivery process, from retail front end through to delivery and feedback
• Delivers massive savings in both time and costs.

One of our clients discovered the delivery logistics handled by a full-time employee, taking up their entire workweek, could be completed in only 45 minutes using SORSS. The software saves times, saves money, and makes your entire organisation more efficient. This helps you to deliver better service to customers, leading to more repeat business and higher profits.

Webfleet® Integration

We are a .connect Registered Partner for Webfleet Management and Vehicle Tracking solutions. SORSS easily integrates with Webfleet®. The solution provides many features to assist your Customer Service and Planning Teams as well as the delivery Recipients.

• Live Vehicle Tracking
• Send & Receive Free Messages between SORSS and your Devices
• Send your Scheduled Orders to your TomTom PRO Devices automatically or on User/Driver request
• View Order Workflow Updates and Notifications (en-route, estimated arrival time, etc)
• SMS Notifications Sent to the Delivery Recipient when the Crew are En-Route and within 30 Minutes of their property
• Delivery Recipient can see the live location and progress of the Delivery Vehicle (optional)
• Crew can debrief an order using the device by entering the Signee

SORSS Driver Application

The SORSS Driver App provides additional functionality to Senteca's SORSS Software. (An Active Subscription is required)

• Pre & Post Route Vehicle Checks
• Digital Signature Capture
• ePOD on SORSS System
• Debrief Successful / Failed Attempts on the SORSS System
• Capture Photos
• Scan Delivery Product Barcodes
• Send Driver Notification Messages to the App from the SORSS System
• Live Tracking on SORSS System
• View Estimated Arrival Times on SORSS System

Available on Android OS via the play store here and available from the Apple App Store here

Orders

Automates the inputting of orders, working with almost any data format and giving you instant control of order details. Delivers auto confirmations and notifications and includes search, proximity report and debrief tools.

Routes

Gives instant access to key route information including distance, duration, drive time, estimated finish time and cost. One-click map-based routing with optimisation tools. Route creation takes only minutes. Delivers cost breakdowns and instant paperwork including delivery manifests, loading sheets and proof of delivery/collection documents.

Warehouse

Support for labeling, stock control and returns management. Supports multiple depots and users. Barcode scanning solution available (requires additional hardware).

Finance

Creates complete financial snapshots. Finance tools include charge accumulation, instant invoice production and distribution, statement generation and automatic notifications regarding credit limits and overdue invoices.

Easy to use, Easy to access

SORSS is simple to use and effortless to implement. There's no software to install because it's a web-based system that works in the 'cloud', and is accessed through a web browser.

There's no capital or hardware investment required and the software can be operated on any computer with internet access. It's also available on mobile devices such as smart phones.

There's no maintenance needed on your part because the software is hosted and maintained on our super-fast UK servers. Your data is secure and safe - and backed up every 60 minutes, seven days a week.

Flexible and adaptable

If you have specific requirements, the software can be easily and affordable customised to meet your needs. This can even include the addition of more modules to streamline a particular process. Tell us what you need, and we'll integrate it.